Service customers are given an out of hours emergency telephone number, as often problems can be sorted out down the line.
We expect our balers to give better than twenty year's hard life, but not without proper servicing. A service contract with Middletons is only common sense, isn't it?
Each van is packed with spares for everyday emergencies and the engineers who come on site have probably helped build your baler in the workshop.
We take pride in the high quality calibre staff we employ, many of whom have served apprenticeships with us since leaving school.
Over 20,000 spare parts are held, for all Presona machines ever made, and Scapa balers going back to 1972 models.
Middletons also service Lindemann, Bollegraaf, Harris and Boa balers amongst other plant. Should the part be obsolescent we can probably make it quickly in our machine shop.
Our aim is to keep you working.
How to avoid downtime.
All plant will only give its best if common sense maintenance is carried out. We suggest:
- A clean power pack cools down quicker: a dirty one keeps the heat in like a Thermos
- An oil leak lets in air which is bad for your hydraulics so change your air filters at the service intervals. This allows your system to breathe: if the filter is blocked air will get in somewhere else—you’ll find out later when your seals leak or break
- Change the oil filter, for dirty oil means sticking or broken valves and pump units. Clean air and oil filters mean correct operating temperature. Too high a temperature shortens the life of seals, valves and pumps. To start and run a baler on too cold an oil is giving money to the pump manufacturer.
- If your baler seems to be really busy and doesn’t wait for the incoming paper, check the photocell eyes—they may be blocked
- Skipping the service intervals is short sighted. Seals and filters are cheap compared to breakdowns and downtime.
Presona balers are designed to work round the clock-unattended if necessary. But only if regular maintenance is carried out.
As the man said "You know it makes sense." |